Frequently Asked Questions

Everything you need to know about elevating your home atmosphere.

How long does a single fragrance capsule last?

Our fragrance capsules are designed to last approximately 800 hours when used at an average intensity setting, providing consistent scenting for your home.

Are your fragrances safe for pets and children?

Yes, all our scents are hypoallergenic, cruelty-free, and meet the highest safety standards set by IFRA, making them safe for use around kids and pets.

What is your shipping policy for domestic orders?

We offer free standard shipping on all orders over $50 within the contiguous United States. Orders typically ship within 1-2 business days.

Can I return a fragrance if I don't like the scent?

We offer a 60-day money-back guarantee. If a fragrance isn't the right fit for your space, you can return it for a full refund or exchange it for a different scent.

How do I control the scent intensity of my device?

You can easily adjust the scent intensity using the manual buttons on the device or via our smartphone app, which allows for custom scheduling and precision control.

Do I need a subscription to purchase capsules?

No subscription is required, but we offer a 'Subscribe & Save' program that provides a 10% discount and automatic deliveries for your convenience.